ITIL® 4 Specialist: Business Relationship Management

The ITIL® 4 Specialist: Business Relationship Management module provides candidates with:
An understanding of the key concepts, principles, value and challenges of the Business Relationship Management practice, Best practice guidance from the strategic as well as day-to-day perspectives on how to apply in practice concepts, including stakeholder analysis and management of requirements, BRM roles and responsibilities, models and techniques, and service relationships.

KurzITIL® 4 Specialist: Business Relationship Management organizujeme se společností HPE, která je akreditovanou tréninkovou organizací (ATO) pro PRO ITIL®.  

3 dny

33 600,00 Kč (cena je uvedena bez DPH)

V ceně kurzu je certifikační zkouška.

• Module 1: Key Concepts of Business Relationship Management
• Module 2: Business Relationship Management Models
• Module 3: Business Relationship Management Value Streams and Processes
• Module 4: Business Relationship Management Roles, Skills and Organizational Considerations
• Module 5: Information and Technology to Support Business Relationship Management
• Module 6: The Role of Partners and Suppliers in Business Relationship Management
• Module 7: Developing Business Relationship Management Capability
• Exam Preparation