Customer profile
We were looking for a technology for the project that would help us connect the customer support and business software. Because of the possibility of personalization and marketing automation, the choice fell on Sitecore and Internet Project as an implementer and consultant in the digital environment. Time has shown that this was the right choice.
Baseline and project objectives
Personalization and automation of marketing activities was already a nice bonus when choosing the technology.
Benefits
- Web portal with thousands of pages, multimedia and in many languages
- Fast and stable solution
- Integration with CRM Microsoft Navision and Netgenium
- Robust e-commerce functionality with clear product display
- Faster and more efficient communication with customers thanks to extranet
- Sophisticated editorial workflow that makes the team's job easier
Solution
The Dlubal Software portal is accessed by different users with different needs, e.g. builders, designers or students of construction. These specific user groups have been taken into account in the design of the site structure and navigation elements. The result is a simple and easy to understand structure that allows the different user segments to get the information they need quickly and easily.
Selling products and services online is an integral part of Dlubal Software's presentation. In the customized e-shop, customers can purchase or rent the software and configure, for example, the type of license and the length of the lease. Due to Dlubal Software's global market presence, the e-shop also consists of eleven independent language versions and the possibility to sell products and services in different currencies. The entire solution is closely integrated with the CRM systems Microsoft Navision and Netgenium.
The project also included the graphic design of the portal and e-shop, which fully respects the style of Dlubal Software.
Used technologies
- Sitecore XP
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