Active Reception

Our application streamlines mail distribution across multiple receptions, enhancing administrative operations and communication with the intended recipient for efficient mail management.

Valid from: 07. 12. 2023

Solutions Enterprise Applications Smart solutions for business processes

Mail under control

The part of the app for receptionists works on the principle of a mailroom on a computer or tablet. Incoming mail is registered in the app with information about who it is addressed to, who sent it, or whether it needs to be signed when received. The receptionist sends a notification message to the recipient asking them to pick it up. The recipient is immediately informed of the new mail by a notification from the mobile app, through which the receptionist can reply or directly confirm receipt if a scan of the shipment is attached. In this way, the recipient and the receptionist can agree on forwarding, leaving it on the table or returning it to the sender if it is an unsolicited mail.

In the case of distribution of messages from the data mailbox, the mail is attached and the application naturally respects the permission settings of the individual employees who can view these messages.

The agenda of mail that employees want to send via the reception is equally clear. The receptionist registers the request for sending and the employee is then informed about the status of his request.

Benefits

Online system accessible from anywhere on any device
Standardisation of the distribution process across all reception areas
Saving time and increasing the efficiency of the back-office team
Easy and fast implementation
Intuitive user interface
Can be customised and extended to suit customer needs

Clear records

Communication and all information is kept on the specific shipment, making it easy to pass the agenda between the receptionists so nothing gets lost. The application provides the receptionists with a useful assistant in the daily management of mail registration and distribution, reduces the administrative burden associated with informing addressees and, last but not least, contributes to the elimination of unnecessary forwarding across the company's branches.

Brilliant business solutions

Why is this, and other ARICOMA applications on the Microsoft PowerApps platform, so brilliant?

They are created based on the real needs of companies for a given area and process.
They bring the ability to easily expand and therefore it will grow with your business.
It is easy to customize and scale them to match the exact requirements and current situation.
Deploying them into real use in the company is not a process of months but days.
They are fully secure thanks to the Microsoft Power Apps platform.